Scope

This policy applies to data collected via marklux.com and related services, listings, contact forms, newsletters, appointments, phone or email communications, and transactions handled by Peterlux.

Information we collect

A. Information you provide: name, email, phone, mailing address, property preferences, transaction documents (e.g., offers, proof of funds), messages, appointment notes, and any files you upload (IDs, contracts) when necessary to provide services.

B. Information collected automatically: IP address, device/browser details, pages visited, referral URL, geolocation inferred from IP, cookies and similar technologies, and analytics data.

How we use your information

We use data to:

• Respond to inquiries and schedule viewings;

• Facilitate property transactions (communications with title/escrow, inspectors, lenders as needed);

• Operate, improve and secure the Site and services;

• Send newsletters and market updates (with consent);

• Perform market analysis, valuations, and provide investment advice;

• Comply with legal obligations and resolve disputes;

• Prevent fraud and abuse.

Sharing & disclosure

We may share information with:

• Service providers and processors who support operations (examples: web hosting, analytics, email delivery, CRM, payment processors). Typical providers Peterlux may use: Amazon Web Services (hosting/storage), Cloudflare (security/CDN), Google Analytics (analytics), Mailchimp or Sendinblue (email/newsletter), Stripe (payments), DocuSign (document signing), and local escrow/title partners. Update this list to reflect the actual vendors you use.

• Real estate partners (agents, buyer/seller representatives), lenders, escrow/title companies, inspectors, appraisers — only as needed to facilitate a transaction.

• Legal or regulatory authorities if required by law, or to protect Peterlux’s rights.

• With your explicit consent, to third parties for marketing or introductions.Cookies & tracking technologies

Peterlux does not sell personal information for third-party marketing without explicit opt-in.

Cookies & tracking technologies

We use cookies to operate the Site and improve your experience. Cookie categories:

• Essential: required for forms, login and basic site function.

• Performance & analytics: measure and improve the Site (e.g., Google Analytics).

• Functional: remember preferences.

• Advertising/marketing: used only with consent.

You can control cookies via the cookie banner or your browser settings. Disabling non-essential cookies may reduce Site functionality.

Data retention

• Transaction & contract records: retained for 7 years (or as required by local law).

• Marketing/newsletter data: until you unsubscribe.

• Analytics data: retained for 24 months (or per provider defaults).

• Backups: retained per hosting provider policy (typically 90 days).
  We keep data only as long as necessary for the purposes described or to meet legal obligations.

Security

We use reasonable administrative, technical and physical safeguards (encrypted communications, access controls, secure hosting). No method of transmission or storage is 100% secure; we cannot guarantee absolute security. If a breach occurs, we will notify affected individuals and authorities as required by law.

Marketing communications

You may opt in to receive newsletters and marketing. You can unsubscribe using the link in any email or by emailing Peterlux@gmail.com. We will honor your opt-out requests promptly.

Third-party sites

Third-party links (e.g., listing portals, social media) are not covered by this policy. Review their policies before sharing personal information.

Changes to this policy

We will post updates here with the effective date. Material changes will be highlighted on the Site or by email when required.